Privacy Policy

1. Introduction

Dotler Technologies Pvt. Ltd. (“Dotler”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information in the following ways:

• —Account Information: Name, email address, company name, and billing details provided during registration.
• —Advertising Data: Campaign performance data, creative assets, audience data, and advertising account credentials you connect to our platform.
• —Usage Data: Log data, IP addresses, browser type, pages visited, and other diagnostic data collected automatically when you use the Service.
• —Communications: Content of messages you send us via email or support channels.

3. How We Use Your Information

We use the information we collect to:

• —Provide, operate, and improve the Dotler platform
• —Manage and optimise your advertising campaigns on your behalf
• —Process payments and send billing-related communications
• —Send product updates, performance reports, and service notifications
• —Respond to support requests and troubleshoot issues
• —Comply with legal obligations and enforce our Terms of Service

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• —Advertising Platforms: Google, Meta, LinkedIn, and other platforms to execute your campaigns.
• —Service Providers: Third-party vendors who help us operate our infrastructure, analytics, and communications.
• —Legal Authorities: When required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at support@dotler.in. We will respond to deletion requests within 30 days, subject to legal retention requirements.

6. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience and analyse usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of the Service.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us at support@dotler.in.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@dotler.in.